Alabama's Number 1 Truck Stop - Two Years Running!
- Nationally Ranked #1 Independent Truckstop
- Ranked #2 Overall Trucktop in the Country
- Alabama's #1 Truckstop, 2 Years Running!
The Creek Travel Plaza (CTP) was voted the 2017 top independent truck stop in America, as ranked by the user of theTrucker Path mobile app.
CTP General Manager Tammy Smith was a team member from day one at CTP, and from many years in the industry knows that keeping the customers happy, comfortable and safe while traveling pays dividends in the long run. But she doesn’t take the credit for this success. "This achievement is a testament to our staff here. It takes effort and commitment on everyone’s part to achieve the kind of customer service that merits national recognition," Smith said. "I am so very proud of our team!"
First Class Truck Stop
The Creek Travel Plaza (CTP) was voted the 2017 top independent truck stop in America, as ranked by the user of theTrucker Path mobile app. Last year, CTP landed just inside the top 25, ranking as the 24th best truck stop, independent or otherwise, in the nation. Last year was the first time CTP had scored high enough since opening to be included in Trucker Path’s ranking of the top 100 truck stops in the country.
CTP opened their doors in 2012 as an independent truck stop, meaning they have no affiliation with any multi-store franchise or brand, and since inception, has prided itself on putting customer’s first. CTP General Manager Tammy Smith was a team member from day one at CTP, and from many years in the industry knows that keeping the customers happy, comfortable and safe while traveling pays dividends in the long run. But she doesn’t take the credit for this success. "This achievement is a testament to our staff here. It takes effort and commitment on everyone’s part to achieve the kind of customer service that merits national recognition," Smith said. "I am so very proud of our team!"
In addition to being ranked as the number one independent truck stop, CTP also was placed as the number two truck stop in the country (chain or independent), and for the second year rated as the number one truck stop in Alabama. The rankings are compiled based on feedback and reviews from over 500,000 truck drivers who use the Truck Path app, which lists over 6,000 truck stops nationwide. The Trucker Path survey found that drivers preferred places that have abundant parking, clean bathrooms and facilities, laundry services, free Wi-Fi and fair diesel prices. Truck stops that have restaurants with high food quality and sit down service, such as the Diner at CTP, scored the best regarding what users are looking for in a truck stop.
The truck stops are rated using a 0-5 point scale. The number one truck stop nationally, located in Texas, scored a 4.861 rating. CTP’s score was 4.773. Only time will tell, but with this close of a margin, it could very well be that next year Atmore’s Creek Travel Plaza may indeed achieve the ranking of the number one truck stop in the country.
By Jen Chism CIEDA Marketing Manager
Holiday Road Trips
Holiday road trips are fun especially when you are going to visit relatives for the holidays. However, before your road trip, be sure to adhere to these car care tips a few of which like filling your tires, cleaning your windshield can quickly be addressed at our store. You will also want to make sure your tank is topped off, and you have adequately stocked your cooler with snack, drinks and other road trip necessities.
Inspect the Tire Pressure
A big car care tip that you must follow is examining your tire pressure. Flat tires obviously need to be replaced. However, if you notice a low tire pressure, act before you take off on the road. Many modern cars tend to warn drivers if their car’s tires have low tire pressure. Nonetheless, it is always wise to check for yourself in case there is something your car’s warning system missed. Creek Travel Plaza has air stations for a nominal fee.
Replace Old Windshield Wipers and Keep Your Windshield Clean
Windshield wipers play a significant role in your safety on the road. If it rains, it is critical that they work correctly. Otherwise, your road trip suddenly becomes unsafe. Windshield wipers get old around six months of use. So, it is crucial to replace them before your road trip if they are potentially worn out.
Another car care tip to follow before you travel is cleaning your windshield. A clean windshield will minimize glare and increase visibility. Be sure to choose a gas station such as Creek Travel Plaza that offer windshield washing stations at the fuel islands.
Refill Windshield Washer Fluid
Another car care safety tip to always remember is refilling the windshield washer fluid regularly. Doing so is especially important when you start noticing the fluid decreasing. Some gas stations like Creek Travel Plaza offer washer fluid for sale by the gallon.
Join a Service like AAA
Things can go wrong no matter how careful of a driver you are. Whether there is a bad storm or you get a flat tire, you might need a little help wherever you are. Thus, it is wise to have a service such as AAA. These types of service providers will help you get your car repaired or towed regardless of where you traveled.
Seatbelts can keep you safe. If an accident occurs, it can mean the difference between life and death. Most states can ticket you for not wearing one.
Diner of Distinction
As a true testament to the Creek Travel Plaza's Diner commitment to quality food service and best restaurant management practices, Sysco, a leading national food distributor, just selected the Diner as one of their 2017 Distinguished Restaurants.
Annually, Sysco recognizes independently owned food service establishments who continually offer outstanding dining experiences that appeal to a wide variety of North American customers. This is the first time that the Diner has received this distinction.
"It is a real pleasure to see the hard work of manager Candy Stucky and the entire Diner team be acknowledged by a national food service company like Sysco," Retail Sales Director, Leo Hammons said.
"At Creek Travel Plaza we are well aware of how great the staff is at the Diner," CTP General Manager Tammy Smith said. "It's refreshing to know others agree that the Diner is delivering great food and great service."
This year, the Diner began staying open 24 hours a day to better serve the community, truckers and travelers.
"We knew we were doing a good job because we really do care about making sure our guests are happy with their experience here, and we know this is why our customers come back. However, we didn't expect Sysco to choose us as a Distinguished Restaurant, it is truly an honor," commented Diner Manager, Candy Stucky.
More Options, Same Fast Service
Our menu will still include fried chicken, tenders, gizzards, and livers; but now, our expanded menu will includes items such as Conecuh sausage, fried fish filets, corn dogs, breakfast sandwiches and more. What won't change is our dedication to getting you in and out fast.
However, we do need your help. We want to come up with a catchy name that reflects our commitment to hot food made in small batches to ensure freshness. We also want to convey that not only is our food fresh, but that we will get you on the road again quickly.
Let us know your recommendation for our new name by emailing us or send us a message on our Facebook page.
Bear Hugs 4 Kids
Tribal Police have issued a BOLO alert (be-on-the-look-out) for the following Teddy bears: cream-colored and brown bears wearing a white T-shirt with the Creek Travel Plaza logo on the front. Some bears might have scarves. All should be considered harmless and friendly.
The Bear Hugs 4 Kids program has come to life again, and law enforcement needs your help to make a child feel safe in a stressful situation.
Creek Travel Plaza (CTP) is the organizer for the bears program, which helps alleviate fear and anxiety in children during traumatic events, such as car accidents, domestic violence, house fires, etc.
For $25, you can purchase two Teddy bears — one will go home with you to keep or give to a family member or friend, and the other bear will be donated to local first responders and law enforcement officers. Or you may choose to donate both bears. It's your choice.
Tribal Police Chief Butch Lee said all 16 patrol officers carry the bears in their cars. When responding to calls involving children, the officers use the stuffed animals as an ice breaker for frightened youngsters.
"Fortunately, we don't have some of the major crimes on the reservation as other places might have," Lee said. "But when we do, the bears give the officers an avenue with children to distract them and keep them calm."
Lee contributes the low-crime rate to the department's role in the community.
"We are proactive in what we do, and we are very visible," he said. "We have enough personnel to saturate the reservation land, and we also help out neighboring police departments when things happen close by."
Tribal Police officers are dual-deputized, meaning they have the same authority as the Atmore Police Department and Escambia County Sheriff’s Office in those jurisdictions. Lee said Tribal Police often assist in traffic accidents and sometimes collaborate with other agencies on a few major crimes.
Making a stressful situation better
In traumatic events, something as small as a Teddy bear to hug can make a child feel comfortable.
Stuffed animals make children feel safe. Children who are victims of a crime or who might be a witness to an accident or situation are often timid and scared to talk to police officers for various reasons. Even home-life situations can be troubling for impressionable children.
"I had a little girl, about 5 years old, come in with her mom recently," Lee said. "Had nothing to do with the girl, but just the idea of being in a police station made the girl uncomfortable, kind of intimidated by the surroundings. So I said to the girl, 'I have a favor to ask you.' I went to the back and got one of the bears and told her 'This friend of mine comes in here a lot but I don't have a place to put him. Would you take care of him for me?' She was excited then and said to me, 'Yes, I will.' That small gesture relieved her fears, and she concentrated on that," Lee said.
Firemen join policemen in program participation
Since the program began in 2015, more than 50 bears have been donated and distributed by the Poarch Police Department. This year, the Poarch Fire Department is getting in on the action as well.
Creek Travel Plaza continues to collect the donated bears throughout the year, and on Dec. 28, 2015, CTP presented the fire department with about 30 bears.
"I have been a firefighter for 30-35 years," Fire Chief Ronnie Jackson said. "Each call is different. But when you get on a scene with children there, it becomes a whole new scenario, a whole new focus."
Tribal EMA Director April Sells agreed.
"Our job is to assess each situation, but our job also is to keep people calm," Sells said. "Our firemen are good about that. If you want to see anyone move quick to get to a scene, just let that tone go off. And when it's learned children are involved, they jump into high gear. Having something like a stuffed animal to give to a child to focus on is one of the best tools to have."
Sells said the Poarch Fire Department previously participated in a similar program like Bear Hugs 4 Kids but hadn't had another opportunity until now.
"We are pleased to be able to participate with the Tribal Police Department in this program, and we thank Creek Travel Plaza for donating the bears to us so we can further help in our community," Fire Chief Jackson said.
Sells said the Poarch Fire Department sees about 800-900 calls per year. The department is responsible for a 49-mile fire district area, which includes Interstate 65. The department staffs two stations, one in Poarch near the police department and Tribal offices and one near Wind Creek Casino and Hotel and the interstate.
Nineteen firemen fill three shifts for the department, which went from strictly volunteer to career (paid) positions in 2009, Sells said.
You can help by purchasing and donating
National statistics show about half of all American children have been exposed to at least one or more serious traumatic childhood experiences, according to a survey conducted by the National Survey of Children's Health.
Teddy bear programs such as CTP's Bear Hugs 4 Kids are promoted all across the country in some form or fashion. Although each program has a different name, the goal remains the same: to alleviate stress and fear a child might have during traumatic events.
A quick online search shows Teddy bear programs involving law enforcement and first responders date back to the 1980s.
General Manager of Creek Travel Plaza Tammy Smith said the program has been well received in the area.
"I've heard a few people remark about the bears and even had some people (buy and) donate more than one," Smith said. "The bears are placed all around the store and when someone checks out and is told about the program, most are more than happy to participate. We love our community, our law enforcement, our first responders — so this is our way of showing our support and helping the children in Escambia County feel safe."
If you would like to purchase a bear for the program, call 251-368-0088 for more information or go by Creek Travel Plaza at 4740 Jack Springs Road in Atmore.
By Jen Peake
CIEDA Marketing Specialist
Tribal Member Wayne Colbert wins CTP burger photo contest
In the age of 24/7 news, photos, social media and always being "plugged in," staying connected with friends and family is just a click away. There are many online avenues to document your life and share with those who like to be in the know, whether that is through a status post on Facebook, a Tweet on Twitter or a photo on Instagram, Tumblr or other photo apps.
Photos are the most popular way to tell a story or share events with those who might not be close by. People take photos of EVERYTHING — their children, pets, clothes (aka those new shoes you just bought) and even food, which has spiked in recent years and gained the nickname "foodtography."
So in order to promote its roll out of Bodacious Burgers, The Diner at Creek Travel Plaza (CTP) hosted a burger photo contest with a back-to-school theme. Posters, flyers and social media posts were displayed all throughout the store and online for customers to participate.
If patrons ordered one of the specialty burgers, took a photo and uploaded it to the contest link, they would be entered into a drawing for a prize.
Tribal Member Wayne Colbert was the sole entry and grand prize winner of a free spa treatment at The Spa at Wind Creek.
"I saw the flyer on the table when I picked up the menu and thought 'why not,' " Colbert said. "The burger was super delicious, too! I'm going to have to try them all."
The contest ran for two months, and Diner Manager Candy Stuckey said the burgers were a hot item.
"We sold tons of the specialty burgers," Stuckey said. "They were flying off the grill."
CTP hosts a few contests and promotions throughout the year, and some do extremely well while others scape by. "But our customers are some of the best and loyal people, and they enjoy coming in and seeing what we have new to offer," Stuckey said.
By Jen Peake
CIEDA Marketing Specialist
Bears 4 Kids program donates stuffed animals to police department
For a child, any situation can turn traumatic and be scary. Imagine you wake up in the middle of the night to a fire in your home, and you are being pulled from the house by a parent, a firefighter, a sibling or a neighbor. You have on just pajamas and don’t even have time to grab your favorite stuffed animal or toy.
Or maybe you can’t find your family and are crying in the arms of a policeman at a store or big festival because you got lost and separated from Mom or Dad.
Maybe you are a victim of child abuse and you don’t know who you can trust and lean on for comfort because you don’t know if you are safe.
The Bear Hugs 4 Kids program was formed exactly for these situations and more. To aid in lessening these feelings, the Creek Travel Plaza organized the program to help alleviate fear and anxiety in children during such events as car accidents, domestic violence, house fires, etc. The Travel Plaza presented law enforcement officers with the bears Tuesday, Feb. 17.
Poarch Creek Tribal Police Chief Larry Hammonds said, “As police officers, we respond to many different situations. Domestic violence is among the most dangerous of all for police officers. I often remember responding to car wrecks and having to tell family members that a love one has passed away. These are a daily occurrence for public safety officials.
“We often forget about how traumatic this can be for children,” he said. “Many times, kids witness the outcome of domestic violence in their homes. They are emotionally changed because of the event. As a police officer for many years, I see this as an opportunity for our public safety officials to connect with kids who are victims of these type situations, and just knowing someone cares may have a positive impact on their lives.”
For $25, you can purchase two Teddy bears — one will go home with you to keep or give to a family member or friend, and the other bear will be donated to local first responders and law enforcement officers.
If you would like to purchase a bear, call 251-368-0088 for more information and help a great cause.