Creek Convenience Store Wetumpka Blog
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Holiday Road Trip Tips
Check Your Vehicle
Everyone should be getting regular maintenance on their vehicle, however, when traveling in variable weather perhaps in other areas of the country, you must prepare for the unexpected. Carrying things like an ice scraper, a spare tire, jumper cables and a flashlight can be crucial to have when on a road trip. Even extra gas, food and water are good ideas if your road trip travels are taking you through remote areas.
Holiday Road Trips
Holiday road trips are fun especially when you are going to visit relatives for the holidays. However, before your road trip, be sure to adhere to these car care tips a few of which like filling your tires, cleaning your windshield can quickly be addressed at our store. You will also want to make sure your tank is topped off, and you have adequately stocked your cooler with snack, drinks and other road trip necessities.
Shhhh — it’s a secret
“The customer is always right.” In retail, this phrase is viewed as the epitome of customer service. Keeping customers happy is what keeps them coming back to your store again and again. But that is getting to be more difficult these days.
Consumers have high demands when it comes to convenience and purchases. They value their hard-earned money and don’t want to be hassled to locate items or prices in a store. So how do retailers learn about their customer base without polling everyone who walks in the door?
Huge Turnout for customer appreciation at CCSW
In May, CCSW hosted a customer appreciation event to thank all the loyal patrons who visit the store on a regular basis. As an incentive to stop by, CCSW's promotion involved a third-party prize machine in which guests had up to seven chances to spin the reels to see what prize they won.
CCSW: A higher standard of retail
That's why Creek Convenience Store Wetumpka (CCSW) stands out against the big chain gas stations in the area.
"We hold our store and employees to a higher standard," General Manager of CCSW Ellis Martin said. "Our customer service, our products and the maintenance of the store is a high priority and top-notch (compared to other convenience store operations). Our drive-through service is also something we excel in. Not all stores are as efficient as we are, and many don't even offer drive-through service."
CCSW turns 1
Creek Convenience Store Wetumpka (CCSW) celebrated its one-year anniversary in June, and to observe the milestone, CCSW threw a Customer Appreciation Bash in honor of those who keep the business alive.
General Manager Ellis Martin invited the public to stop by the store and hang out with employees. A number of venues provided entertainment for the guests. On hand was the NASCAR No. 22 Shell show car, which represents the car driven by NASCAR driver Joey Logano, and a racing simulator game gave participants the experience of what it’s like to drive a race car.